Refund and Returns Policy
Fairness and clarity in every transaction. Learn about our cancellation and refund procedures.
1. Payment Policy
All payments for courses must be completed through the secure online payment methods available on our website. By completing the payment, users confirm their acceptance of course prices and conditions displayed at the time of purchase.
2. Refund Policy
2.1 Eligibility
Learners may request a refund within 7 days from the date of payment only if the course has not been accessed or started.
No Refund Cases
Once lessons or learning materials have been accessed or viewed, no refund will be issued under any circumstances.
2.2 How to Request a Refund
2.3 Exceptional Cases
In the event of a technical error or accidental duplicate charge, SpeakArabic will review the case individually to provide a fair solution.
3. Returns
As our courses and learning materials are 100% digital, physical returns do not apply. Access to purchased courses will be revoked immediately upon the confirmation of a refund.